Privacy Policy
Updated: August 30, 2021
Shanghai IOA Information Technology Co., Ltd. (registered address: No. 253, building 16, No. 1, Kangqiao East Road, China (Shanghai), hereinafter referred to as "we") is the operator of the mobile application "The Last Crusaders" (hereinafter referred to as "The Last Crusaders"). We attach great importance to protecting the personal information and privacy of users (hereinafter referred to as "you"). When you use knight and contract, we will collect, use, save and share your relevant personal information. In order to present our handling of your personal information, we hereby formulate the knight and contract privacy policy (hereinafter referred to as the "privacy policy"), and we promise to handle your personal information in strict accordance with this privacy policy.
If you are a minor under the age of 18, you need to read this privacy clause accompanied by your guardian. You and your guardian must read it carefully; Please use the games and services provided by IOA after obtaining your guardian's consent to all the terms of this privacy clause.
We would like to remind you:
Before you use the knight and contract, you must carefully read this Privacy Policy and fully understand the contents of various terms, including but not limited to the terms that exempt or limit our responsibilities. You know and confirm that by checking "Agree" to this Privacy Policy and using knight and contract, you agree that we will process your personal information in accordance with this privacy policy. Please be aware that this policy is only applicable to the information we collect by providing services to you through knight and contract, and does not apply to the information collected by a third party who accesses knight and contract to provide products or services to you. We absolutely respect users' privacy and information, and will strictly protect your privacy and information. When you use IOA games and services, we may collect and use your relevant personal information. Through this privacy clause, we hope to explain to you the corresponding processing rules and other related matters when we collect and use your personal information, so as to better protect your rights and interests. We hereby give you the following explanations and instructions.
This Privacy Policy will help you understand the following:
I.Explanation of terms
Unless otherwise agreed, the terms used in this privacy clause usually only have the following definitions. If there is no special description in this privacy clause, the definitions of relevant terms are consistent with the user agreement:
1.Personal information (refer to GB / t35273-2020 “Personal Information Security Specification for Information Security Technology”): refers to various information recorded electronically or in other ways that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information. Examples of personal information: personal basic data (including personal name, birthday, gender, address, personal mobile phone number, e-mail address, etc.), personal identity information (including ID card number), personal biometric information (including fingerprint and facial features), network identity information (including system account number, password, IP address, personal digital certificate, etc.) Personal property information (including bank account number, password, transaction and consumption records, virtual currency, virtual transaction, exchange code and other virtual property information), address book, personal online records (including website browsing records, software use records, software list in use / application list), personal common equipment information (including hardware serial number, hardware model, equipment MAC address Operating system type, software list, equipment unique equipment identification code, etc.), personal location information (including accurate positioning information, longitude and latitude, etc.). The type of personal information we actually collect shall be subject to the description of this privacy clause.
2.Personal sensitive information (refer to GB / t35273-2020 “Personal Information Security Specification for Information Security Technology”): it refers to personal information that may endanger personal and property security, and easily lead to personal reputation, physical and mental health damage or discriminatory treatment in case of disclosure, illegal provision or abuse. Examples of personal sensitive information: your personal property information, personal identity information, personal biometric information, address book information, friend list, group list, accurate positioning information, personal information of children under 14 years old, etc. The types of personal sensitive information we actually collect shall be subject to the description of this privacy clause.
3.Equipment: refers to devices that can be used to access or use IOA games and services, such as tablets or smartphones.
4.Unique equipment identification code: refers to a string of characters programmed into the equipment by the equipment manufacturer, which can be used to identify the corresponding equipment in a unique way (such as IMEI / Android ID / IDFA / OpenUDID / GUID / SIM card / IMSI information, etc.).
5.IP address: each device accessing the Internet will be assigned a number, which is called the Internet Protocol (IP) address. These numbers are usually assigned by geographical region.
6.Cookies: cookies are small files containing strings, which are sent and stored in your computer, mobile device or other devices (usually encrypted) when you log in and use websites or other network content. Cookie technologies are other technologies that can be used for similar purposes as Cookies, such as Web Beacon、Proxy、embedded script, etc.
7. IOA account: also known as "account" and "user account", it refers to the account successfully registered by the user in accordance with the user agreement and relevant laws and policies in order to use IOA games and services.
II. How we collect and use personal information:
We collect and use the personal information that you actively provide in the process of using the service or generated due to the needs of products and / or services in accordance with laws and regulations and following the principles of legitimacy, legality and necessity. If we want to use your personal information for other purposes not specified in this privacy clause, or use the collected information for other purposes for specific purposes, we will inform you in a reasonable manner in time and obtain your consent again before use. There are two types of your personal information we collect and use: the first: information necessary for the core business functions of our products and services: such information is necessary for the normal operation of products and services, and you must authorize us to collect it. If you refuse to provide, you will not be able to use our products and services normally; Second: information that may need to be collected for additional business functions: this information is required for non core business functions. You can choose whether to authorize us to collect it. If you refuse to provide, additional business functions will not be realized or the effect we intend to achieve will not be achieved, but your normal use of core business functions will not be affected.
We need to remind you that because we have many game products and services and provide you with different contents, the core business functions (including the types of your personal information collected) will also be different due to the contents of game products / services, which shall be subject to the actual provision of game products / services. In addition, you understand and agree that we hope to provide you with perfect game products and services, so we will constantly improve our game products and services, including technology, which means that we may often launch new business functions, and may need to collect new personal information or change the purpose or mode of use of personal information. If a function or game product / service that needs to collect your personal information is not described in this privacy clause, we will separately explain the purpose, content, use method and scope of the information collection to you by updating this policy, page prompt, pop-up window, website announcement, etc., and provide you with the way of independent choice and consent, And collected with your express consent. During this process, if you have any doubts about relevant matters, you can contact us through the method provided in Article 9 of this privacy clause, and we will answer you as soon as possible.
When you use IOA games and services, we usually collect and use your personal information in the following scenarios:
1.Account registration and identity authentication:
1)When you register and log in to IOA user account or use IOA game products and services, you need to complete a series of registration procedures according to our guidelines. In this process, you need to provide us with the following information: account nickname, mobile phone number and account name. The above information is collected to mark and identify you as an IOA user and save your login information. The above information is necessary for you to register and log in the IOA user account or use the core business of IOA game products and services. If you choose not to provide it, you will not be able to use IOA Island game products and services.
2)In accordance with laws, regulations, policies and the requirements of relevant competent authorities, you need to register your real name to use IOA games and services. We will collect your personal identity information (including name and ID card number) with your consent or provided by you on your own initiative; If you use a third-party account to log in to IOA service, after your authorization, we may obtain your personal identity information (including name and ID number) from the third party. The collection of the above information is used to complete real name authentication. The real name identity information you provide will be compared with the data source of the authoritative data platform. If the comparison information is consistent, you will successfully pass the authentication. We collect your above information in order to fulfill our legal obligations, verify the user's true identity, identify the user's age and ensure the security of the system and services. This information belongs to personal sensitive information. Refusing to provide the above information will cause you to be unable to log in to IOA games, or be subject to corresponding restrictions in the process of using IOA games and services.
If you also need real name authentication to use the tourist account, we will provide you with time limited services for a certain period of time according to the tourist mode, and only some functions can be provided in the tourist mode, and the user cannot recharge and other functions that cannot be provided according to the requirements of the competent department. In the tourist mode, we need to assign a unique identifier to the user according to the device information used by the user. Therefore, we may apply for access to your device information (including the unique device identification code). In this process, we may apply for access to relevant device storage permissions to record log information, account number and other local game log information.
3) In order to meet the needs of user identity verification, system and service security and other specific service functions (such as account debinding), we may need you to provide real identity information (including name and ID number) to complete identity authentication. If you do not provide the above information, we will not be able to provide you with relevant functions and services.
In order to achieve the purpose of identity authentication, you agree and authorize us to provide, query and check your aforesaid identity information to relevant identity authentication institutions (such as personal credit agencies, government departments, etc.) by ourselves or by entrusting a third party.
Please note that your identity information, biometric information, etc. are personal sensitive information. Please provide them with caution. If you refuse to provide them, you may not be able to obtain relevant services, but it will not affect the normal use of other functions and services.
2. During the use of IOA games and services:
1) Read / write device external storage. We need to obtain the permission to read / write the external storage of the device (if you use an Android device, the permissions that may be involved include "read external storage permission", "read / write SD card content permission" and "modify / delete SD card content permission", the same below). The above permissions and information are used for the installation, storage and reading of game archives and files of game products in the device (including the necessary game process and cache, as well as reading, writing / downloading / saving / modifying pictures or albums, files, crash logs and other information), to ensure your normal login and use of our services and maintain the normal and stable operation of the basic functions of the game. If you refuse to provide the above permissions, you may not be able to use our relevant products and services.
2）Game log information, including login log, item log, store purchase log, activity log, guild log, upgrade log, chat log, in-game dating records, game match information and game log information generated during the use of IOA game products and services by other users. We collect the above information for game operation statistical analysis and customer service complaint handling Game anti cheating analysis and other game experience optimization analysis, and facilitate you to view your game history in the game client; if you refuse to provide the above permission, you may not be able to use our relevant products and services.
3) Interactive information. When you interact with other players through text, pictures, voice and other means in the game, we may collect and save the above information you send for filtering pornographic, violent, political, abusive, malicious advertising and other inappropriate content, so as to purify the game environment and maintain a healthy online environment. If you refuse to provide the above permission, it may As a result, you cannot use our relevant products and services, but it will not affect your normal use of IOA games and other functions of services. At the same time, you can turn off the above permissions in the system settings at any time.
4) Equipment information (unique equipment identification code, equipment serial number, equipment manufacturer, equipment name, equipment type and version, equipment model, equipment style, equipment MAC address), network identity information (IP address), operating system and process information, network environment information and game crash records. We collect the above information for verifying account information, ensuring your game account security and advertising data monitoring and verification. At the same time, we also want to create a fair, healthy and safe game environment and crack down on activities that undermine the fair environment of the game or interfere with and disrupt the normal operation of game services For example, it is used to detect piracy, scan plug-ins, prevent cheating, etc.); we may use your IP address to identify the location where the device is connected to the Internet to realize specific activity content.
5）Transaction information, including recharge records, consumption records and other necessary information related to the transaction. When you use some in-game consumption functions, we will collect the above information so that you can query your transaction records, protect the security of your virtual items to the greatest extent, and provide information to customer service personnel to support the handling of dispute claims in case of transaction disputes Records and consumption records are personal sensitive information. Collecting the above information is necessary to realize the consumption function of IOA service, otherwise the transaction will not be completed.
6) Access the networked network status, including wireless status, wireless network status, network status, changing wireless network status, network information status and wireless network information status. We collect the above information for the communication needs between the client and the server, and the client data is synchronized with the server data. In this way, all player data will be verified by the server to make the game fair Fair and healthy game environment. Collecting the above information is necessary to realize the consumption function of IOA service, otherwise the game function will not work normally.
7）Access the system status, including displaying the system window, obtaining tasks, requesting installation of software packages, wake-up locking, foreground service and sorting system tasks. The above information is mainly used for client installation. After obtaining the above information, we can install the client for you and ensure the normal operation of the game. If you refuse to provide this permission, you will be unable to use it Our related products and services.
3.Customer service:
When you lodge a complaint, appeal, consult or apply for cancellation to IOA, for the sake of your account and system security, we may need you to provide account information in advance and match it with the personal information you previously provided to verify your user identity. At the same time, in order to facilitate contact with you or help you solve problems or send gifts, we may also need you to provide your name, mobile phone number, email and other contact information and personal information. In addition, we will also collect your communication information with us (including text / picture / audio and video / call record form) and other necessary information related to your needs. The above information is personal sensitive information. We collect the above information to investigate the facts and help you solve the problem. If you refuse to provide the above information, we may not be able to feed back the complaint, appeal or consultation results to you in time.
In order to better understand customer needs and optimize services, our customer service personnel may contact you by telephone to understand the use of products, ask your use opinions or make a return visit to certain activities. If you do not want to receive such calls, you can contact us through the method provided in Article 9 of this privacy clause, and we will no longer contact you by phone.
4. Cookie and similar technologies：
In order to improve relevant services, we may use cookies and similar technologies to store and track relevant data of users at some time. The above use is limited to business, market analysis or academic purposes such as estimating traffic, counting user preferences, etc. Cookies and similar technologies can be used by third parties. For example, advertising services need identifiable data and materials as evaluation indicators and data. These materials are only for analysis and use to evaluate and improve the effect of advertising and other promotion and promotion activities in our products or services.
5.According to relevant laws, regulations and national standards, we may collect and use your relevant personal information under the following circumstances without your authorization and consent:
1)Related to our performance of our obligations under laws and regulations;
2)Directly related to national security, national defense security and other national interests;
3)Directly related to major public interests such as public safety, public health and public knowledge;
4)Directly related to criminal investigation, prosecution, trial and judgment execution;
5)For the purpose of safeguarding your or other personal life, property, reputation and other major legitimate rights and interests, but it is difficult to obtain my consent;
6)The personal information collected is disclosed to the public by yourself;
7)Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
8)Necessary for signing and performing the contract according to your requirements;
9)It is necessary to maintain the safe and stable operation of the products or services provided by IOA, such as finding and handling the faults of products or services;
10)Necessary for legal news reporting;
11)When it is necessary to carry out statistical or academic research in the public interest and it provides the results of academic research or description to the outside world, it deidentifies the personal information contained in the results;
12)Other circumstances stipulated by laws and regulations.
Please understand that the functions and services we provide you are constantly updated and developed. If a function or service is not in the above description and your information is collected, we will separately explain the content, scope and purpose of information collection to you through page tips, interactive processes, website announcements, etc., so as to obtain your consent.
III. How do we share, transfer and publicly disclose your personal information:
1.Sharing:
We attach importance to the protection of your personal information. Your personal information is an important basis and part of our products and / or services for you. We collect and use your personal information only within the purpose and scope described in this privacy clause or in accordance with the requirements of laws and regulations, and keep it strictly confidential. Under normal circumstances, we will not share your personal information with any company, organization and individual, except in the following cases;
1)Obtain your explicit consent or authorization in advance, or you require us to share your personal information with a third party by email or other means;
2)Share your personal information in accordance with applicable laws and regulations, legal procedures, government mandatory orders or judicial decisions;
3)To the extent required or permitted by law, it is necessary to provide your personal information to a third party in order to protect the interests, property or safety of IOA and its users or the public;
4)Your personal information may be shared among our affiliates. We will only share necessary personal information, and such sharing is also subject to the purpose of this privacy statement. If the affiliated company wants to change the purpose of processing personal information, it will ask for your authorization and consent again;
5)In order to provide you with more perfect and high-quality products and services, some of our services will be provided by authorized partners. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific and clear purposes, and will only share the personal information necessary to provide services. At the same time, we will require our partners to process your personal information in accordance with our instructions, this privacy clause and any other relevant confidentiality and security measures. Our partners are not authorized to use the shared personal information for any other purpose. If you refuse our partners to collect personal information necessary for providing services when providing services, you may not be able to use the third-party service in our platform.
Our partners' collection and processing of information comply with their own privacy terms or related statements, but do not apply to this privacy terms. In order to ensure your information security to the greatest extent, we recommend that you review the privacy terms of any third-party service before using it. In order to protect your legitimate rights and interests, if you find that there are risks in relevant third-party services, you are recommended to immediately terminate relevant operations and contact us in time.
At present, the permissions of the third-party partners we access are as follows:
Third party service name: AppsFlyer advertising monitoring
Company name: APPSFLYER LTD
Specific functions: advertising and data monitoring
Obtained permissions: obtain customer networking permissions, detect the current network environment 2G, 3G, 4G, 5g, WiFi, obtain the device MAC address, and obtain the device IMEI number
Partner website: http://www.appsflyer.com/services-privacy-policy/
Third party service name: QuickSDK
Company name: Chengdu Jiyu Network Technology Co., Ltd
Specific functions: channel login and payment
Obtained permissions: obtain customer networking permissions, obtain device MAC address, and obtain device IMEI number
Partner website: https://www.quicksdk.com
Third party service name: TouTiao Advertisement
Company name: Beijing Ocean Engine Network Technology Co., Ltd
Specific functions: advertising and data monitoring
Obtained line selection: obtain the customer's Internet permission, obtain the device MAC address, and obtain the device IMEI number
Partner website: https://www.oceanengine.com/extra/legal
Third party service name: Alipay
Company name: ANT FINANCIAL SERVICES GROUP
Specific function: payment
Obtained permissions: access the network, obtain the current network environment, obtain the device MAC address, obtain the device IMEI number, and read / write the storage
Partner website: https://render.alipay.com/p/c/k2cxOtg8
Third party service name: WeChat Payment
Company name: Tencent
Specific function: payment
Obtained permissions: access the network, obtain the current network environment, obtain the device MAC address, obtain the device IMEI number, and read / write the storage
Partner website: http://privacy.qq.com/
Third party service name: Yidun
Company name: Hangzhou Netease Yidun Technology Co., Ltd
Specific functions: content security check, anti plug-in
Obtained permissions: access network, obtain network information status, and obtain WiFi network information status
Partner website: https://dun.163.com/clause/privacy
Third party service name: Le Bian
Company name: Shanghai Zhuo Meng Information Technology Co., Ltd
Specific functions: game package update
Obtained permissions: obtain customer networking permissions, detect the current network environment 2G, 3G, 4G, WiFi, obtain the device MAC address, and obtain the device IMEI number
Partner website: http://www.loveota.com/
If you use Huawei, MI, Oppo and Vivo branded mobile phones, our third-party SDK integrates the push SDK of the above mobile phone manufacturer to push messages for you.
Third party service name: HUAWEI Push
Company name: HUAWEI TECHNOLOGIES CO., LTD.
Specific functions: used to push messages on HUAWEI mobile phones
Permissions obtained: device identification information, network status
Partner website: https://developer.huawei.com/consumer/cn/
Third party service name: Vivo push
Company name: Guangdong Tianchen Network Co., Ltd
Specific functions: used to push messages on vivo devices
Permissions obtained: device identification information, network status
Partner website: https://dev.vivo.com.cn/home
Third party service name: Oppo push
Company name: Guangdong Huantai Technology Co., Ltd
Specific functions: used to push messages on oppo devices
Permissions obtained: device identification information, network status
Partner website: https://open.oppomobile.com/
Third party service name: Xiaomi push
Company name: Xiaomi Corporation
Specific functions: used to push messages on Xiaomi devices
Obtained permissions: obtain device information, device identification information, application usage information, and write to storage
Partner website: https://dev.mi.com/console/
Third party service name: UC message push
Company name: Guangzhou Dongjing Computer Technology Co., Ltd
Specific functions: used to push messages when installing UC channel package
Permissions obtained: device identification information, network status
Partner website: http://open.uc.cn/
2.Assignment:
We will not transfer your personal information to any company, organization or individual, but when it involves merger, acquisition, asset transfer or bankruptcy liquidation, if it involves personal information transfer, we will inform you of the relevant situation and require the new company and organization holding your personal information to continue to be bound by this policy, otherwise we will require the company The organization re obtains your authorization consent. Except for:
1)Transfer with explicit consent: after obtaining your explicit consent, we will transfer your personal information to other parties;
2)Provide necessary information according to applicable laws and regulations, requirements of legal procedures and mandatory administrative or judicial requirements;
3)When it comes to merger, acquisition, asset transfer, bankruptcy liquidation or similar transactions, if it involves the transfer of personal information, we will require the new company and organization holding your personal information to continue to be bound by this Privacy Policy, otherwise we will require the company and organization to ask you for authorization and consent again.
3.Public disclosure:
Unless otherwise agreed in this contract or expressly stipulated by law, we will not publicly disclose your personal information. We will only publicly disclose your personal information under the following circumstances:
1)With your express consent;
2)Law based disclosure: we may publicly disclose your personal information when required by law, legal proceedings, litigation or government authorities.
4.Without your prior consent:
In addition, according to relevant laws and national standards, we may share, transfer and publicly disclose personal information under the following circumstances without your prior authorization and consent:
1)Related to our performance of our obligations under laws and regulations;
2)Directly related to national security and national defense security;
3)Directly related to public safety, public health and major public interests; 4) Directly related to criminal investigation, prosecution, trial and judgment execution;
4)For the purpose of safeguarding the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain my consent;
5)Personal information disclosed to the public by the subject of personal information;
6)Collecting personal information from legally disclosed information, such as legal news reports, government information disclosure and other channels.
5.According to the law, the sharing, transfer and public disclosure of personal information that has been deidentified, and ensuring that the data receiver cannot recover and re identify the information subject, does not belong to the external sharing, transfer and public disclosure of personal information, and the storage and processing of such data will not need to be notified to you and obtain your consent.
6.Please note that the information you voluntarily share or even publicly share when using our services may involve your or others' personal information or even personal sensitive information. Please share or disclose the information carefully. If the information contains the personal information of others, please obtain the consent of others before sharing or disclosure.
7.Please be aware that according to the law, if we take technical measures and other necessary measures to process personal information, so that the data receiver cannot re identify specific individuals and cannot recover, the sharing, transfer and public disclosure of the above processed data do not need to be notified to you and obtain your consent.
IV. How do we store and protect your personal information:
1.Information storage：
1)Storage location: we will only store your personal information collected within the territory of the people's Republic of China in accordance with laws and regulations. At present, we do not have the scenario of cross-border storage of your personal information or provision of personal information abroad. If it is really necessary to carry out cross-border data transmission, we will clearly inform you separately (including the purpose, receiver, use mode and scope, use content, security measures, security risks, etc.) and obtain your authorization and consent. We will ensure that the data receiver has sufficient data protection ability to protect your personal information.
2)Storage period: we will keep your personal information for the shortest period necessary to provide you with products and services. For example, when you use our registration and membership function, we need to collect your mobile phone number, and after you provide it and during your use of the function, we need to keep your mobile phone number to provide you with the function normally Protect your account and system security. In addition, we may save your relevant information to the necessary period specified by relevant laws (for example, the e-commerce law stipulates that the storage time of commodity and service information and transaction information shall not be less than three years from the date of completion of the transaction).
After the above storage period is exceeded, we will delete or anonymize (deidentify) your personal information.
2.Information protection：
1)Your personal information security is very important to us. We will strictly abide by relevant laws and regulations and take reasonable and feasible measures recognized by the industry to protect your personal information. Prevent unauthorized access, disclosure, use and modification of information, and avoid damage or loss of information.
2)When IOA requires users to provide information related to their personal identity, they shall disclose their privacy terms to users in a clear and visible way in advance, and take necessary measures to protect user information.
3)Except as expressly agreed in this privacy clause, IOA shall not provide, disclose or share personal identity information such as name, personal valid ID number, contact information and home address in the user's registration data to any third party without the user's permission, except for the following circumstances: the user or the user's Guardian authorizes IOA to disclose; Disclosure required by relevant laws, regulations or mandatory provisions; Required by judicial or administrative authorities based on legal procedures; When IOA files a lawsuit or arbitration against users to protect its own legitimate rights and interests; When the user's personal identity information is provided at the legal request of the user's guardian.
3.Use and storage of user account：
1)In order to ensure the security of user account, IOA has the right to review whether the identity information provided by user registration is true and effective, and should actively take reasonable measures such as technology and management to ensure the security and effectiveness of user account; Users are obliged to keep their account and password properly and use them correctly and safely. If any party fails to fulfill the above obligations, resulting in the loss of account password, account theft and other circumstances, which causes damage to the civil rights of users and others, it shall bear legal liability.
2)The user shall enjoy the rights and bear the responsibilities according to law for the behavior of the account held after logging in.
3) If the user finds that his account or password is illegally used or abnormally used by others, he shall timely notify IOA according to the handling method published by IOA, and has the right to notify IOA to take measures to suspend the login and use of this account.
4) If IOA takes measures to suspend the login and use of the user's account according to the user's notice, IOA shall require the user to provide and verify the personal valid identity information consistent with its registered identity information.
5) If IOA verifies that the personal effective identity information provided by the user is consistent with the registered identity information, it shall take timely measures to suspend the login and use of the user account.
6)If the user fails to provide his / her valid personal identity document or the valid personal identity document provided by the user is inconsistent with the registered identity information, IOA has the right to refuse the user's above request.
7)) In order to protect their legitimate rights and interests, when users provide IOA with personal effective identity information consistent with the registered identity information, IOA shall provide users with necessary assistance and support such as account registrant certificate and original registration information, and provide relevant evidence and information to relevant administrative and judicial authorities as needed.
V. Your right to manage personal information:
We understand your concern about personal information and do our best to ensure that you have the right to query, correct, delete and withdraw your authorization for your personal information, so that you have sufficient ability to protect your privacy and security. Your rights include:
1.You have the right to query your personal information:
You can query the relevant personal information you have provided to us according to the relevant instructions (or settings) of the products and services we provide. include:
1)Account information: you can log in to your profile page at any time through relevant in-game pages to access your profile information in corresponding game products, including avatar, nickname, etc;
2)Other information: if you encounter operational problems during your visit and need to obtain other personal information that you cannot know, you can contact us through the way provided in this privacy clause.
2.You have the right to correct your personal information:
If you find that the personal information you provide to us is incorrect, incomplete or updated, you can contact us through the way provided in this privacy clause and submit an application for correction.
1)For some of your personal information, such as avatar, nickname, etc., we provide you with operation settings on the relevant function pages of the game, which you can correct / modify directly.
2) For the difficulties you encounter in exercising the above rights, or other services that may not be able to provide you with online self correction / modification services at present, you can contact us through the way provided in this privacy clause to ask us to correct or modify your data. After your identity is verified, and the correction / modification does not affect the objectivity and accuracy of the information, We can correct or modify the wrong or incomplete information, unless otherwise stipulated by laws and regulations. However, for security and identification reasons, you cannot modify the real name registration information (name, ID number) submitted during registration.
3.You have the right to delete your personal information:
1)For some of your personal information, you can contact us to apply for deletion through the way provided in this privacy clause. After the application for deletion of personal information is approved, we will delete or anonymize such information, unless otherwise specified by laws and regulations.
2) ) in case of the following circumstances, you can directly ask us to delete your personal information, unless it has been anonymous or otherwise stipulated by laws and regulations
a) When our handling of personal information violates laws and regulations;
b) When we collect and use your personal information without your consent;
c) When our handling of personal information violates the agreement with you;
d) When you log off the user account;
e) When we terminate our services and operations.
4.You have the right to withdraw your authorization for personal information:
As mentioned above, some functions of the game products and services provided by us need to obtain relevant permissions for you to use the device (the specific functions obtained by the product shall prevail). You can revoke (or stop) the continued authorization of this permission at any time after authorization. For example, you can turn off your authorization for mobile photo albums by "Settings - Privacy - Photos" in IOS devices. You can also withdraw your consent to this privacy clause through the corresponding function page in the game, or permanently withdraw all our authorization to continue to collect your personal information by canceling your account. You should understand that after you withdraw your authorization, we cannot continue to provide you with specific functions and / or services corresponding to the withdrawal of your authorization. However, your decision to withdraw your authorization will not affect the previous personal information processing based on your authorization.
5.You have the right to cancel your account:
You can contact us to apply for cancellation of your account through the way provided in this privacy clause. After you log off your account, you will no longer be able to log in and use IOA game products and services with this account; And all the rights and interests of the account generated but not consumed during the use of IOA game products and services and future overdue interests will be cleared; The contents, information, data, records, etc. under the account will be deleted or anonymous (unless otherwise stipulated by laws and regulations or required by the regulatory authorities, for example, according to The Cybersecurity Law of the People's Republic of China, your network operation log will be kept for at least six months); After the user account is canceled, it cannot be restored.
VI. Suspension and termination of services:
1.If the user releases illegal information, seriously violates social morality, or violates other prohibitive provisions of the law, IOA has the right to immediately terminate the service provided to the user.
2.IOA has the right to terminate the service provided to users if the user commits improper acts when receiving the service of IOA.
3. If the user provides false registered identity information or violates this agreement, IOA has the right to stop providing all or part of the services to the user; When taking suspension measures, IOA shall notify the user and inform the suspension period. The suspension period shall be reasonable. When the suspension period expires, IOA shall resume the service to the user in time.
VII. Update and access to this Privacy Policy:
1.In order to provide you with better services, we will update the terms of this privacy clause according to the product updates and relevant requirements of laws and regulations. Such updates form a part of this privacy clause. Without your express consent, we will not reduce your rights under this privacy clause. If such updates result in a substantial reduction or significant change in your rights under these privacy terms, we will notify you by reminding you in a prominent position or sending you a push message or by other means. If you continue to use our services, it means that you fully read, understand and agree to be bound by the revised privacy terms.
2.Major changes include but are not limited to:
1)Significant changes have taken place in our service model. Such as the purpose of processing personal information, the type of personal information processed, the use of personal information, etc;
2)We have undergone significant changes in ownership structure, organizational structure, etc. Such as change of owner caused by business adjustment , bankruptcy and merger, etc;
3) The main objects of personal information sharing, transfer or public disclosure have changed;
4) Significant changes have taken place in your right to participate in personal information processing and the way in which you exercise it;
5) We are responsible for handling changes in the contact information and complaint channels of personnel related to personal information security;
6)When the personal information security impact assessment report indicates that there is a high risk.
3.You can access the contents of this privacy clause through the relevant function pages of IOA game products and the official website of IOA game. If you have any questions about the above access functions, you can contact us through the way provided in this privacy clause.
VIII. Application of law and dispute resolution:
1.The conclusion, performance, interpretation and dispute resolution of this IOA game privacy policy shall be governed by the laws of the people's Republic of China, excluding the application of all conflict laws.
2.In case of any dispute between both parties over the content or performance of the IOA game privacy policy, both parties shall settle it through friendly negotiation; If the negotiation fails, either party shall bring a lawsuit to the relevant court.
3.The headings of all clauses in this Agreement are only for convenience of reading and have no actual meaning, which cannot be used as the basis for the interpretation of the meaning of this agreement.
4.No matter what reason, some of the terms of this Agreement are invalid, the remaining terms are still valid and binding on all parties.
IX. How do we handle personal information about minors
X.How is this Privacy Policy updated:
Our privacy policy may change in due course. We will post any changes to this Privacy Policy on this page. For major changes, we will also provide more significant notices (we may explain the specific changes of the privacy policy by making special prompts on the browsing page). Without your express consent, we will not reduce your rights under this privacy policy.
Major changes referred to in this privacy policy include but are not limited to: major changes in our service model; The main objects of personal information sharing, transfer or public disclosure have changed; Significant changes have taken place in your right to participate in personal information processing and the way in which you exercise it; Our contact information and complaint channels have changed; When the personal information security impact assessment report indicates that there is a high risk.
XI. Contact us:
We attach great importance to the protection of minors' personal information. According to relevant laws and regulations, the collection and use of personal information of minors under the age of 14 shall be authorized and approved by the guardian; The collection and use of personal information of minors over the age of 14 and under the age of 18 can be authorized and agreed by the guardian or by himself.
If you are a minor (especially a minor under the age of 14), we require you to ask your parents or other guardians to carefully read this Privacy Policy and use our services or provide information to us with the authorization and consent of your guardian.
If you are the guardian of a minor, please pay attention to whether the minor under your supervision uses our products or services with your authorization and consent. If you have any questions about the personal information of the minors under your custody, please contact us through the methods specified in this privacy policy.
1.If you have any questions, inquiries or complaints about the contents of the IOA game privacy terms or matters related to personal information protection when using our services, you can contact us through any of the following ways:
1)You can contact customer service or submit feedback online on the relevant function pages of IOA game products;
2)You can open it to us thelastcrusaders@unitybrothers.net Customer service email to contact us;
2.We will reply to you as soon as possible within 15 working days after receiving your comments and suggestions and verifying your user identity. In case of special or complex circumstances, our feedback time may be extended accordingly. In addition, you understand and understand that we may not be able to respond to your request under the following circumstances related to personal information:
1)Related to national security and national defense security;
2)Related to public safety, public health and major public interests;
3)Related to criminal investigation, prosecution and trial;
4)There is sufficient evidence that you have subjective malice or abuse of power;
5)Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations;
6)Involving trade secrets;
7)Other circumstances stipulated by laws and regulations.
Operator: Shanghai IOA Information Technology Co., Ltd